Shep Hyken – The Customer Focus [Podcast]
͞Profit from the Inside™
Straight talk on business & profits with insiders in the know.
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The Customer Focus
With Guest: Shep Hyken
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and in the speaking profession. Check out his latest book, The Convenience Revolution, and follow him on Twitter for more AMAZING customer service insights!
Chief Amazement Officer
Shepard Presentations, LLC
200 South Hanley Road, Suite 509
St. Louis, MO 63105
(314) 692-2200 (Business)
(314) 409-1577 (Mobile)